||Etablering af en realistisk og effektiv evalueringsmodel til forandringsprojekter
||Sørensen, Kim Lund
||Jensen, Per Langaa (Institut for Planlægning, Innovation og Ledelse, Danmarks Tekniske Universitet, DTU, DK-2800 Kgs. Lyngby, Denmark)
||Technical University of Denmark, DTU, DK-2800 Kgs. Lyngby, Denmark
||This Master thesis is based on observations and interviews with employees at DONG Energy from May 1. to October 1., where I have participated in the implementation of a new project flow at DONG Energy in the section "Anlæg og Målere"
Through the first half of the period I was associated with an internal Human Resources consultant, who had prior experience with process optimizations using Lean, at Novo Nordisk.
The empirical basis for the report was obtained through observations and interviews with a representative sample of employees and managers from Dong Energy "Anlæg og Målere"
The empirical material is analyzed, predominantly through the use of John Paul Kotters 8-step "Planned Change" model and Max Boisots theories on I-Space, which is a theory, on how to quantify knowledge assets.
From the analysis pointer, a number of critical weaknesses in the BIC project model has been identified and supported through the establishment of a realistic and effective evaluation model.
The evaluation model is a coupling between Herlau and Tetzschners tactical model of Boisots I-Space theory, a SWOT analysis and Ray Pawson & Nick Tilleys "Context-Mechanism-Outcome" model from the book "Realistic Evaluation". This is combined with a creative approach and the new grading system.
The evaluation model is an affordable way to get in touch with the process of change, as well as an opportunity for regulation in relation to employees' experience of the transition project. The evaluation results can be simultaneously reported to HR managers, since the output of the evaluation is made conform to DONG Energy's internal system.
Since BIC organization at the time of writing is weakened because of the only two BIC consultants experienced in BIC projects have resigned their posts at December 1. is also an opportunity to improve the BIC project model without the high cost, which is recommended.
Creation date: 2009-02-13
Update date: 2011-09-20