||Fitting standard software to customer needs
||Bjørner, Dines (Department of Informatics and Mathematical Modeling, Technical University of Denmark, DTU, DK-2800 Kgs. Lyngby, Denmark)
||Technical University of Denmark, DTU, DK-2800 Kgs. Lyngby, Denmark
||There is a given:
an already existing software A , that does not support some of customer requirements R. Typically,
A is extended with a sizeable software component B, to meet this class of customer
requirements R. The combined system ALB, is now capable of addressing the class of customer
needs. The Main Development Centre (MDC) designs and develops ALB.
Also, each customer currently using A, has his own specic requirements R0, which are of type
For ALB to be useful to the customer, the Requirements Engineer at the Customer Solution Centre
(CSC), has to t ALB with R0 to generate a customer-specic A0
A CSC Requirements Engineer has a challenge to be able to elicit and specify right customer requirements
R0 . The question is:
How can the MDC assist a CSC Requirements Engineer to elicit and specify R0 that
would t ALB to the specic needs of a customer?
This thesis addresses this question. It does so by proposing a Solution Concept that addresses this
problem. The thesis carries out a case-study, with the aim of applying the Solution Concept to an
actual industrial project (Event Management) within Microsoft Business Solutions (MBS).
||Department of Informatics and Mathematical Modeling, Technical University of Denmark, DTU : DK-2800 Kgs. Lyngby, Denmark
||Domain Analysis; Requirements Analysis; Formal Specifcation; Reuse; Domain-specific Language
Creation date: 2006-06-22
Update date: 2012-12-19